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Privacy Policy

Your information is important to DI.V.A.L. TOSCANA. We respect your privacy and endeavour to protect your privacy. This Privacy Policy provides information about the personal information that DI.V.A.L. TOSCANA collects, the ways in which we share and use, and what choices are available to you before you decide to provide with us your information. We encourage you to carefully and fully read the Policy before you use our website. We further welcome your questions and are glad to answer your concerns and suggestions.

Personal Information collection

Personal information is collected for necessary business purposes and also to better understand and serve you as a customer or a user of our websites. We promise to collect, share, transfer and use personal information with adequate notice or consent. We uncompromisingly stand by this promise. The types of personal information collected via these pages may include your name, name of your company, address, telephone number, fax number, e-mail address, contact and billing information (including shipping address and end-user), transaction, and/or credit card information. Information about particular transactions, such as product purchases over the website, is maintained in our databases in the same or similar manner as such information is maintained for transactions which are done by telephone, fax, etc.

Personal information will be collected in various occasions when applicable. We may collect the personal information in following categories:

  • Information that you provide for the purpose of subscribing to the website services, such as newsletters, products updates, marketing and support materials, participate in reward or promotion program, survey, including information about your contact information, your interests and preferences in various products or services;
  • Information for the purpose of registering  to be a registered user; including your contact information such as your name, organization, address, phone and fax number, and email address;
  • Information about your visiting or use our websites, including any information identifiable or unidentifiable recorded or traced when you visit our websites and web pages, including visiting history, hit counts and time;
  • Information about transactions carried out over this website, including your personal contact, financial information such as credit card information, bank account information and various verifying information; other information such as IDs and passwords, billing and transaction information, organization information;
  • Information when applying a job at DI.V.A.L. TOSCANA, including your contact preferences, educational background and employment history and job interest data;
  • Any other information that you send to DI.V.A.L. TOSCANA;
  • Information that third parties send to DI.V.A.L. TOSCANA or that are in public domain.

Using Personal Information

The information we collect help us to better serve you as a customer and user and to meet your needs and suit your interests. The information collected will help us deliver a consistent high quality product and service to you. We may use the information to:

  • administer and improve our websites;
  • publish your testimonials;
  • enable your access to and use of the website services;
  • send you products that you purchase;
  • supply to you services that you purchase;
  • send you statements and invoices;
  • contact and collect payments from you;
  • send you marketing communications, updates, rewards programs, services and product information;
  • send you information about your account, changes to any relevant agreements, statements and policies;
  • assist us to implement an rewards program and/or other promotions;
  • compile and analyze aggregate statistics and trends;
  • conduct market and customer analyses;
  • respond to your request and improve the content, services, and products.

You will be provided opportunity to choose your privacy preferences regarding the communications we send. If you do not want to receive any such communication from us, you may opt out by declining the service offered when registering or unclick the check box at other information collection points on our websites or in our e-mails; or informing us that you no longer wish to receive such communication.

Before we publish your testimonials on our websites, we will seek an expressed permission from you. The testimonials will be only posted on our websites with the expressed permission of the individual or company who provides that testimonial.

We may also contract with certain third party which provides data collection and analysis service to collect and analyze clickstream data utilizing anonymous data collection from cookies. Such third party will comply with this Policy regarding any information we provide with them. Where we disclose your personal information to our agents or sub-contractors for above identified purposes, the agent or sub-contractor in question will be contractually obligated to use that personal information in accordance with this Policy. We reserve the right to make full use of information that is not in personally identifiable form.

In addition to the disclosures reasonably necessary for the purposes identified above, we may disclose your personal information to the extent that it is required by law, in compliance with court order in any legal proceedings, and in order to establish, claim, exercise or defend our legal rights.

We will not sell, rent or lease your personally identifiable information you provide to us to any external parties without your permission, except where required by law or governmental or judicial bodies with proper authority.

We may also disclose information provided by you in connection with corporate restructuring, sale or assignment of substantial assets, merger, acquisition, and other changes of control or financial status. If such circumstances arise, we will require the recipient to use the information in accordance with this Policy.

Access to Information You Provided

You may at any time request access to your personal information held by us. You may review, edit, correct, delete, or update that information at any time. All requests for access to, or correction or deletion of personal information should be made via email at Questo indirizzo email è protetto dagli spambots. E' necessario abilitare JavaScript per vederlo. . We reserve the right to charge a reasonable fee for processing of any personal information access request. We will, upon making reasonable efforts to verify your identity, endeavour to handle and respond to such requests promptly.

Policy Updates

We reserve the right to revise this Policy from time to time by posting the new versions on this website. You should check this page periodically to ensure you are familiar with any changes.

Contact Us

If you have any requests, questions, concerns or suggestions about this Policy or our treatment of your personal information, please contact us:

by email Questo indirizzo email è protetto dagli spambots. E' necessario abilitare JavaScript per vederlo. ; or

by post to DI.V.A.L. TOSCANA, Via Madonna del Piano 6, 50019 Sesto Fiorentino, Firenze, ITALY.